When I started my business 25 years ago, I knew that having the best cut diamond melee at the best possible price would play a big role in my success. I also knew that great customer service was equally as important. As we enter into the last weeks of the year, I want to remind everyone of the many things we can do to help you be as successful as possible this holiday season and beyond. Many of you may have had the opportunity to order diamond melee from us with no minimum order requirements, but still may not realize just how many ways we can help you at absolutely no additional charge. For example:
- ✓ If you have several special orders going on at one time, we will perfectly calibrate and bag those goods so that, when received, it is clear exactly what diamonds go with what job.
- ✓ If you have a particular piece that calls for very specific sizes and quantities, we can pick the order to your specifications and put in separate bags as needed.
- ✓ If you need matched pairs of fancy shapes, or if you have a client who lost a stone and needs a match, we can make sure you get what you need.
- ✓ If you need stones with no black inclusions, no fluorescence, or shipping only 2nd day, we listen and take great care in following your requests.
- ✓ If you have a client in your store and need to get a price immediately, we can quote you within minutes so you can close the sale right away.
We keep our promises whether it’s regarding shipping dates, price quotes, or helping you locate something unusual. Our goal is to deliver a great product along with a great experience. We are more than just another diamond vendor. Success for us is more than just selling beautiful precision cut diamond melee – it’s about developing great relationships.
Despite a tumultuous 2020, we are grateful to be fully operational and ready to assist you with all your diamond needs. Give us a call at 212-355-5025, email us at karen@krosengart.com, DM us on Instagram, PM us on Facebook, or chat live with us via krosengart.com.
Wishing you and yours a safe and happy Thanksgiving,
Karen Rosengart
Founder & CEO of K. Rosengart
