Frequently Asked Questions
Absolutely. We offer larger GIA Certified stones alongside our extensive melee diamond inventory.
Depending on where we’re shipping the order, the price can vary. However, we offer free 2nd day shipping on all orders.
No – we do not have minimums. We can ship you one stone or thousands of carats.
Most orders are shipped via armored courier if needed. Our system will send you an automated email that allows for you to check delivery status.
Yes. We offer colored melee as well as larger stones.
Our supplier – a Belgian site holder – has stated that +/- 80% of the rough we receive from them comes from three primary rough producers with whom they have contractual arrangements: 1) De Beers – goods are a blend of Botswana, South Africa, Canada, and Namibia rough, 2) Alrosa – Russian rough, and 3) Rio Tinto – Canadian rough. The balance comes from smaller mining houses such as Grib (Russia), Petra (South Africa), Mountain Province (Canada), and a few others. Of course, with the system of warranties, we always guarantee conflict-free goods. The Belgian site holder’s manufacturing facility is located in southeast India, in a city called Coimbatore. All associated global entities are audited on a yearly basis by external organizations, such as the Responsible Jewellery Council (RJC), to ensure that the site holder is in fact a leading example when it comes to ethical standards, sustainability, and human rights.
Yes. We currently offer this service to all our clients. If you bought the stone from us we’ll give you a trade-in value. Not our stone? Send it in and we’ll make you an offer free of charge.
Yes – we will provide the needed sizes and extra stones so you can finish your job without needing to swap out stones and having production delays.
Yes – we accept Mastercard, Visa, AMEX & Discover.